Publications by Dr Yulia Dzenkovska - ePrints

Newcastle Authors	Title	Year
Kirk Dodds Dr Yulia Dzenkovska	Reimagining an approach to effective authentic assessment creation: co-creating with industry experts using a design thinking approach	2024
Dr Yulia Dzenkovska Dr Hao Du Kirk Dodds	Using design thinking approach to address student feedback	2024
Dr Yulia Dzenkovska Professor Klaus Schoefer Dr Nima Heirati Professor Fred Lemke	Value cues derived from mobile apps' interface design: An investigation of the contingent effects of psychological factors	2021
Dr Yulia Dzenkovska	Discount venture brands: Self-congruity and perceived value-for-money?	2020
Dr Yulia Dzenkovska Dr Nima Heirati Professor Klaus Schoefer	Customer Experience Quality – Boundaries, Measurement and Management	2017
Dr Yulia Dzenkovska Professor Fred Lemke Dr Nima Heirati Professor Klaus Schoefer	Customer Experience Quality: Quo Vadis?	2017
Dr Yulia Dzenkovska	The Interplay of Customer Experience and Commitment	2017
Dr Yulia Dzenkovska Dr Nima Heirati Professor Fred Lemke Professor Klaus Schoefer	Customer Experience Quality: Preliminary Inquiry Using Repertory Grid Technique	2016
Dr Yulia Dzenkovska Dr Nima Heirati Professor Klaus Schoefer Professor Fred Lemke	Shaping Customer Experience through the Service, Communication, and Usage Encounters	2016