Browse by author
Lookup NU author(s): Professor Carl May
Full text for this publication is not currently held within this repository. Alternative links are provided below where available.
An ethnographic (participant observation) study was undertaken of the socio-technical processes involved in the implementation, within a randomized controlled trial, of a home telehealth nursing service for patients with chronic obstructive pulmonary disease (COPD). Ethnographic field notes were taken about technology-related tasks and the interplay between the research team and the 12 nurses who were to use the telehealth equipment. Views of the technology were linked to views of professional self-image and status. The technology was sometimes seen as unhelpful in establishing effective relationships with patients. Considerable work by all participants, over a period of months, was required to develop the technology in ways that minimized the risk to the stability of the specialist service and existing nurse-patient relationships. Our work highlights the complex problems that health professionals encounter when they try to integrate new technologies into routine service delivery. The concerns arising from the interplay of new technology with existing professional practices and relationships go beyond simple issues of training.
Author(s): Hibbert D, Mair FS, May CR, Boland A, O'Connor J, Capewell S, Angus RM
Publication type: Article
Publication status: Published
Journal: Journal of Telemedicine and Telecare
Year: 2004
Volume: 10
Issue: 4
Pages: 226-230
Print publication date: 01/01/2004
ISSN (print): 1357-633X
ISSN (electronic): 1758-1109
Publisher: Royal Society of Medicine Press Ltd
URL: http://dx.doi.org/10.1258/1357633041424386
DOI: 10.1258/1357633041424386
PubMed id: 15273033
Altmetrics provided by Altmetric