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"I am not a priority": ethnic minority experiences of navigating mental health support and the need for culturally sensitive services during and beyond the pandemic

Lookup NU author(s): Dr Evgenia Stepanova, Dr Ge Yu, Dr Yu Fu

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This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).


Abstract

© Author(s) (or their employer(s)) 2025. Re-use permitted under CC BY. Published by BMJ Group. BACKGROUND: Existing health inequalities and the lack of timely and appropriate support have long been a reality for many ethnic minority individuals living with mental health conditions, even before the pandemic. Limited access to services and the absence of culturally or religiously embedded care have led to increased severity of mental health problems. OBJECTIVE: To explore the complexity of interactions between ethnic minorities and mental health services and their experiences of seeking and receiving mental health support throughout the pandemic. METHODS: Semi-structured interviews with purposive and snowball sampling of ethnic minorities aged over 18 (n=32) across North East and North West in England were analysed using a framework approach. FINDINGS: Five themes were generated. Cultural stigma attached to mental health could lead to fear and reluctance to seek support. Individuals struggled to engage with non-culturally sensitive health services. Instead, they indicated a strong preference for wider community support, which continued through the pandemic despite interrupted health services. A collaboration between mental health services and ethnic minority communities was advocated to shape services to cultural contexts and improve patient-centred service delivery. CONCLUSIONS: Ethnic minorities with mental health face significant challenges and disparities in seeking and engaging in mental health services. They often seek support from multicultural community settings even though the support is not specifically targeted at addressing mental health issues. Understanding cultural beliefs, religious influences and family and community structures are necessary components of culturally appropriate care. CLINICAL IMPLICATIONS: Culturally sensitive mental health services need to be integrated into existing systems through initiating collaborations with ethnic minority communities that tailor services to meet the needs of diverse populations, improving overall engagement and experiences.


Publication metadata

Author(s): Stepanova E, Croke S, Yu G, Bifarin O, Panagioti M, Fu Y

Publication type: Article

Publication status: Published

Journal: BMJ Mental Health

Year: 2025

Volume: 28

Issue: 1

Pages: 1-8

Online publication date: 24/04/2025

Acceptance date: 18/03/2025

Date deposited: 19/05/2025

ISSN (electronic): 2755-9734

Publisher: BMJ Publishing Group

URL: https://doi.org/10.1136/bmjment-2024-301481

DOI: 10.1136/bmjment-2024-301481

Data Access Statement: Data are available upon reasonable request.

PubMed id: 40280628


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Funding

Funder referenceFunder name
National Institute of Health and Care Research School for Primary Care Research, Three NIHR Research Schools Mental Health Programme (MHF027 and MHF018)
National Institute for Health Research Applied Research Collaboration South London (NIHR200152)

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