Distributive and procedural fairness in customer-chatbot interaction

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Author(s): Davlembayeva D, Papagiannidis S, Ameen N

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: 2nd International Conference of Navigating the AI Nexus

Year of Conference: 2024

Online publication date: 09/07/2024

Acceptance date: 08/07/2024

URL: https://www.brunel.ac.uk/research/Centres/AI-Social-and-Digital-Innovation/AI-Nexus/Sustainable-AI-Ecosystems-Adapting-to-Transforming-Business-EnvironmentNavigating-the-AI-Nexus-The-2nd-International-Conference

Notes: Conference held online.

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