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An Inconvenient Truth: Understanding Service Inconvenience in Digital Platforms

Lookup NU author(s): Professor Stuart Barnes

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Publication metadata

Author(s): Amat-Lefort N, Barnes SJ

Publication type: Article

Publication status: Published

Journal: Journal of Service Research

Year: 2024

Pages: epub ahead of print

Online publication date: 29/05/2024

Acceptance date: 29/04/2024

Date deposited: 29/05/2024

ISSN (print): 1094-6705

ISSN (electronic): 1552-7379

Publisher: Sage Publications, Inc.

URL: https://doi.org/10.1177/10946705241254735

DOI: 10.1177/10946705241254735

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