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Lookup NU author(s): Professor Ying YangORCiD
This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).
This study delves into the mechanisms through which managers can enhance employee participation effectively. This study adopts the Motivation-Opportunity-Ability (MOA) framework to identify the interrelationships among various drivers. Different levels of Continuous Improvement (CI) maturity were also considered to assess the effectiveness of these drivers on employee participation. An in-depth case study was conducted, involving the selection of four business units from a multinational manufacturer in Germany to represent varying levels of CI maturity. This study uncovered intermediary variables that mediate the impact of drivers on the high-level MOA variables. It also revealed how the effectiveness of these drivers varies across different levels of CI maturity. While different facets of CI have been scrutinized, the importance of employee participation stands out as pivotal for achieving enduring and meaningful progress. Despite this recognition, many business organizations continue to grasp with the challenge of motivating their employees to actively engage in CI initiatives. This study extends the applicability of the MOA framework and enriches the CI literature by offering deeper insights into the behavioral perspectives of employees. In practical terms, the findings of this study provide valuable guidance to decision-makers and HR department on staff training and development, enabling them to formulate more effective strategies aimed at fostering and augmenting employee participation in CI endeavours.
Author(s): Yang Y, Biao Y, Onofrei G, Nguyen H, Hlaciuc E
Publication type: Article
Publication status: Published
Journal: European Journal of Training and Development
Year: 2024
Pages: epub ahead of print
Online publication date: 25/07/2024
Acceptance date: 18/05/2024
Date deposited: 19/05/2024
ISSN (print): 2046-9012
ISSN (electronic): 2046-9020
Publisher: Emerald Publishing Limited
URL: https://doi.org/10.1108/EJTD-10-2023-0167
DOI: 10.1108/EJTD-10-2023-0167
ePrints DOI: 10.57711/hfje-jh56
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