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Lookup NU author(s): Dr Martin Buttle
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Author(s): Bryson JR, Buttle M
Publication type: Article
Publication status: Published
Journal: Service Industries Journal
Year: 2005
Volume: 25
Issue: 2
Pages: 271-286
ISSN (print): 0264-2069
ISSN (electronic): 1743-9507
Publisher: Routledge
URL: http://dx.doi.org/10.1080/0264206042000305457
DOI: 10.1080/0264206042000305457
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