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Lookup NU author(s): Claire BamfordORCiD
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Author(s): Bamford C, Macdonald AS, Teal G
Publication type: Article
Publication status: Published
Journal: Touchpoint, The Journal of Service Design
Year: 2012
Volume: 3
Issue: 3
Pages: 36-41
Publisher: Service Design Network
URL: http://www.service-design-network.org/content/touchpoint-vol-3-no-3